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Product ID: 403567EAU
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Treating LGBTQ Clients: Clinical Issues and Strategies

OnDemand Webinar (89 minutes)

Gain a better understanding of clinical issues and treatment strategies for LGBTQ clients.Many health care professionals want to do a better job serving LGBTQ patients, but do not know where to start. Their office may not collect information on a patient's sexual orientation or gender identity, and they may not know what kind of practices to put in place that can help make LGBT patients feel more welcome and get their health needs met. This topic will allow those working in the health care field - including those with little knowledge of LGBTQ people and those who are LGBTQ themselves - to develop concrete strategies for improving the inclusiveness of their clinical environment. You will learn how to identify current barriers facing LGBTQ patients, anticipate the potential for negative patient experiences before they occur, and begin putting in place pragmatic policies and practices to improve the health care experience of this growing population. This information is of critical importance for providing quality care, keeping one's practice competitive in a growing market of health care options, and avoiding the perception of discriminatory or subpar care.


Corey Prachniak-Rincon, J.D., M.P.H., Harvard T.H. Chan School of Public Health


Who Are Your LGBTQ Patients?

• By the Numbers

• Defining LGBTQ

• Beyond the Alphabet

What Unique Needs Do LGBTQ Patients Have?

• LGBTQ Disparities and Clinical Solutions

• Building Trust and Combatting Discrimination

• Working With Diverse Families

How Do You Identify and Triage LGBTQ Patients?

• Uses for Sexual Orientation and Gender Identity (SOGI) Data

• Challenges and Solutions in Implementing Collection

• Implications for Care

• Protecting Privacy

Conclusion and Next Steps