Multicultural Awareness & Diversity: Powerful Rapport Building Strategies for Helping Professionals

• Overview

Heighten your sense of cultural awareness to build rapport with clients in need.Unintentional cultural offenses and misunderstandings often contribute to disconnected personal and professional relationships. Unfortunately, helping professionals often feel paralyzed by the fear that they don't know enough about other cultures to try to counsel clients different than themselves. This information will help reduce those fears by providing an attainable goal for increasing cultural competence, as well as practical strategies for reducing the negative impact of unavoidable cultural misunderstandings on professional rapport and effectiveness.

Authors

Agenda

Identifying Attainable Multicultural Competence Goals

• Knowledge of Self in Relation to Others

• Understanding of the Experiences of Others

• Skills and Practice in Multicultural Interactions

Increasing Cultural Self-Awareness

• Increasing Sense of Cultural Identity

• Understanding Contributing Factors to Cultural Identity

• Acknowledging the Impact on Relationships

A Client-Centered Approach to Cultural Competence

• Empathy

• Genuineness

• Unconditional Positive Regard

Addressing Unintentional Cultural Offenses

• Identifying and Accepting the Reality of Offenses

• Owning the Impact of Offenses

• Initiating Healing to Relationships After Offenses

Strategies for Reducing Professional Fears

• Accepting Ignorance

• Valuing Current Knowledge

• Learning More